Frequently Asked Questions

Q: Are you really giving away a 2 Night Stay At Secrets? What’s included?

A: Yes! The prize package included One (1) room for 2 nights, One (1) Couple’s Night Event Pass for Friday and Saturday Night, and a One (1) Single Month Membership. Terms and Conditions are listed under the Weekend At Secrets Door Prize tab.

Q: What level room is included in the prize package?

A: Most room options are included in the prize package, “Grad Celebrity Suites” at this time are not available as an option.

Q: Is this a private event or will vanillas be allowed?

A: The event is private, no vanillas will be allowed. The “West End Live” section of the venue will be closed off to the public and only accessible by those with a ticket.

Q: If We are a couple, do we purchase 1 Ticket or 2 Tickets?

A: A couple consisting of TWO adults (21+) will need to purchase ONE (1) Couple’s Ticket. A single will need to purchase ONE (1) Single’s Ticket.

Q: How Do I Enter To Win the 2 Night Stay At Secrets Hideaway Door Prize?

A: All you need to do is purchase ONE Ticket and attend the event! Your ticket is your entry. Limit ONE (1) ticket per person. Each Couple’s Ticket includes ONE (1) entry per person, per couple!

Q: Can I purchase additional Door Prize Entries/Tickets?

A: Sorry, we limit our guests and fans to ONE (1) ticket/entry per person, per couple. Additional Door Prize entries aren’t allowed at this time.

Q: Where Do I Pick Up My Tickets?

A: We will have a check in table set up outside the venue where you can collect your physical ticket that has your ticket number on it for the Door Prize Drawing!

Additional Questions and Answers Will Be Added As They Come In!